The agreement for Digital Fax Services (eFax) (Tender 17036) is a result of an open and competitive process completed by the Ministry of Public and Business Service Delivery and Procurement.
eFax is a technology that leverages the internet and email infrastructure for routing faxes rather than the traditional fax line machine method.
eFax emails are converted part way along the internet transmission into a traditional fax image and then re-routed over a traditional fax line machine to the destination site. This allows an end user to continue to use traditional fax if this is their only option due to geographic limitations (e.g. lack of broadband connectivity) or other socio-economic challenges.
The term is for four years with a one-year extension option.